The original iWatermark license and the iWatermark Pro license now appear on my customer profile.Apowersoft Watermark Remover Overview Remove Watermark Simply and Quickly. And, Plum Amazing apparently only cares about making money and not their customers. So, what am I to take away from these experiences? Plum Amazing's customer service is non-existent? They don't care?īottom line. I email Plum Amazing asking what happened to my discount. I order a copy, enter the discount code at the appropriate time during checkout, the site verifies the discount has been accepted and voila, I get charged full price ($30). I figure the discounted price for a new license is close to what I pay for an upgrade. Then I receive a mass email from Plum Amazing offering a 35% discount on any of their software products (expiration date January 31, 2012). Their site claimed they had no record of my owning a license fro iWatermark therefore I was not eligible for an upgrade. First, I contacted them about the upgrade path from the original product. My problem is with Plum Amazing's customer service, or lack of. The software is adequate and works as advertized for what it does. Somewhere along the line Plum Amazing acquired iWatermark and rebranded it iWatermark Pro.
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